Orders are processed immediately and once submitted, we are unable to cancel or make any modifications to an order. Please review all product, address, and payment information on the following screens before submitting. Our shipping takes approximately 3-5 days, depending on the destination location.
Sano Sweets is not responsible for lost orders due to incorrect address provided by the customer, (this includes wrong apt/house #, wrong street, etc.) PLEASE take your time and make sure you provided all the correct information. Sano Sweets are not responsible for unclaimed or refused orders.
Shipping is available within the United States only. If you would like to place an order with international shipping, please reach out to:
Currently, we do not offer returns or exchanges. If you’re unhappy with your order please contact us at
At Sano Sweets we take great pride in the quality of our products. Upon receipt, if you are not 100% satisfied with the quality of our product, please contact us at info.sanosweets@gmail.com you can also reach us at this email for assistance with any questions, comments, or concerns. We value you as our customer and look forward to hearing from you!